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Can I directly contact the seller by myself?
Yes. You may contact a Seller directly by clicking on the “Contact Seller” button as displayed below. However, to be able to do so, you must be a registered user of Averest.
How can I get or request for a quotation through Averest?
First, you need to be a registered user of Averest.
How do I register as a seller or buyer?
Do I need to pay any registration fee?
Registration as Buyer is FREE of charge.
Will Seller or Buyer incur any charges?
If the transaction is made offline (i.e. If the Buyer contacts the Seller directly without placing an order online), NO transaction fee will be charged.
Only if a transaction is made on the Site, a 2.5% transaction fee will be charged on the Seller.
Is the website secure?
Our website is secure. This is evidenced by the secure icon as shown below.
Who bears the delivery or shipping charges?
Delivery or shipping charges will be borne by the Buyer. All product prices published are non-inclusive of shipping or delivery charges. Delivery or shipping charges will be added to the product price when the buyer proceeds to "Checkout" page as displayed below.
If I purchase a product online, what is the estimated delivery time?
Buyers are reminded to check the shipping or delivery term and charges displayed on the Order Sheet prior to confirming the order. Final shipping or delivery term and charges shall be indicated on the Order Confirmation.
The delivery time depends on the product stock availability.
|Stock Availability||Delivery Location||Estimated Delivery Date|
|In-Stock Items||Within Malaysia||Refer to estimated delivery date published on product information|
|Sold Out Items||Within Malaysia||Not Applicable as the buyer would not be able to purchase a Sold Out item until seller changes the status to "In-Stock"|
|Pre-Order or Request for Quote Items||Within Malaysia||Based on date provided in quotation|
How can I differentiate between "In-stock", "Out-of-Stock" and "Pre-order" items?
Check the availability status of the product.
What is the difference between "ADD TO CART" and "REQUEST FOR QUOTE" products?
For “ADD TO CART” products, Buyer can directly click on “Add to Cart” to purchase the item and proceed to make payment via the Online Payment Service provided in the Site.
For “REQUEST FOR QUOTE” item, Buyer can only click on “Request for Quote” to submit or drop a message to Seller to request for quotation.